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VP OPERATIONS, Evanston, IL *SIGNING BONUS*

Company: Compass Group USA
Location: Evanston
Posted on: March 29, 2021

Job Description:

-- COVID-19 PRE-SCREEN PRIVACY NOTICE: This notification relates to the possible collection of Personal Information upon entry to any Compass Group facility for the purposes of protecting our associates and customers from the risk/spread of COVID-19. This collection might include medical and health information, specifically your body temperature and whether you have or display certain symptoms of COVID-19, whether you have recently been in contact with anyone with symptoms of or who has tested positive for COVID-19, and whether you have recently traveled to area subject to Travel Advisory by the U.S. State Department. The Company will maintain this information under conditions of confidentiality. VP OPERATIONS, Evanston, IL *SIGNING BONUS* Position Title:--VICE PRESIDENT OF OPERATIONS Reports To: Division President Location: Northwestern University, Evanston,--IL Signing Bonus! Are you ready to take your leadership experience to an organization that thrives on innovation - and a true passion for food? Then you might be looking for this role with a flagship Compass Group account at Northwestern University! This role is for an experienced, entrepreneurial leader with significant experience in exceeding client expectations within the Food Service/Hospitality industry. This VPO is responsible for establishing and directing standards for food services across the contract (Chartwells Higher Education/ Levy/ FLIK/ Canteen/ FOODWORKS and Thompson Hospitality) as well as standard operating procedures. This individual will have excellent client relations experience. This single point of contact position will be responsible for determining the overall strategy, priorities and direction for operations within the area. The ideal candidate is comfortable with change, taking measured risk, influencing decision-making, as well as operational execution and managing multiple P&L'S. At--Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation's Restaurant News, at Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company. Job Summary Working as the--VP of Operations--you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted. Key Responsibilities:

  • Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs
  • Directs business to achieve high performance as measured by the company KPI's, comfortable participating in strategic planning meetings to continue to design and develop the program
  • Ensures proper management of resources, sales, finance, human resources, and customer service with full P&L accountability.
  • Successfully builds relationships at all levels of the client organization
  • Identifies client's needs and makes recommendations--accordingly
  • Communicates account progress and new Company programs to client
  • Conducts and/or monitors customer, client and associate satisfaction surveys
  • Delivers the corporate communications and priorities to both the account--team members and clients
  • Builds an effective and results achieving team within the Chicago and Evanston campus
  • Communicates effectively with all team members
  • Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction
  • Develops and monitors realistic and accurate budget and forecasts.
  • Ensures that the account--is meeting financial performance and client forecasts
  • Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
  • Ensures that Operations Team members are performing their responsibilities effectively
  • Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Culinary, Residential Standards, Sanitation and Food Safety, and Human Resources Yearly audits Preferred Qualifications:
    • Bachelor's degree is preferred, or equivalent professional experience
    • Campus dining experience preferred or equivalent professional experience
    • 10-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management
    • Experience in managing a total managed volume of $50M or higher
    • Experience in personnel management including hiring, supervision, evaluation and succession planning
    • Ability to multi-task as well as stay on task and concentrate with constant interruptions
    • Must be able to make business decisions based on financial reports and similar facts
    • Must be knowledgeable on HACCP controls along with proper storage and use of food
    • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
    • ServSafe or Department of Health certification a plus
    • Must be able to read and interpret business records and statistical reports
    • Must be able to analyze and interpret policies established by administrator
    • Possess a passion for service in the local community and developing a diverse supply chain Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Chartwells HE -- CINDY SCHOENFELD -- SALARIED EXEMPT --
      Nearest Major Market: Chicago
      Job Segment: Retail Sales, Chef, Culinary, Food Service, Retail, Hospitality

Keywords: Compass Group USA, Evanston , VP OPERATIONS, Evanston, IL *SIGNING BONUS*, Accounting, Auditing , Evanston, Illinois

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