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Sr. Marketing Tech & Enablement Associate

Company: ZS
Location: Evanston
Posted on: August 2, 2022

Job Description:

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS's Corporate Enterprise functions operate the firm's core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.
The Marketing & Communications team helps build the ZS brand, champion thought leadership, support business development and engage our past, present and future workforce.
SENIOR MARKETING TECHNOLOGY AND ENABLEMENT ASSOCIATEWe seek a Sr. Marketing Technology and Enablement Associate to join our Marketing & Communications team in our Evanston, IL office. You will be well suited to this role if you have experience working in a complex environment in Internal Communications, Marketing or other digital related positions. You understand the value of provide the right content to, to the right audience that can be consumed on their timeline. You have a passion for working on highly visible transformation programs. In this role you will report to the Intranet Manager and be responsible for working with a team to help site owners manage their space on the Intranet. You'll develop best practices and continually work to evolve the site into a world-class Intranet. Additionally, you'll work with a cross-functional team to improve enablement programs. You're not afraid of change and will proactively understand the impacts of new software releases and work with the team to identify the best ways to implement enhancements. Beyond the Intranet team, the SMEs and the marketers, the Sr. Marketing Technology and Enablement Associate also collaborates with ZS's IT and Knowledge Management teams to ensure a seamless transition and issue resolution for site owners. Responsibilities: - Communication & Relationship Management - Serve as key communicator with space owners, visitors and Executive Sponsors. Ensure deadlines are communicated and met. Ability to communicate with cross-functional teams including Information Technology, Knowledge Management and other Marketing functions. - Contribute & Edit Content - Serve as an expert on writing content for digital spaces. Ensure content on the site is synthesized in a meaningful and comprehensive manner. - Customer Support - Provide first-line support to site visitors, owners and executive sponsors. Track and identify common questions or issues to enhance training and communications. - Quality Assurance - Assist with maintaining an Intranet that's beneficial to internal stakeholders and ensuring standards are followed. This includes safety of materials used by client-facing teams. - Data Analytics - Monitor use of the Intranet and identify high-performing and under-utilized content. Identify gaps in site-usage and find ways to increase use in those audiences. Qualifications: - Bachelor's degree plus 5+ years of marketing, sales enablement or content experience, or master's degree plus 2-4 years of experience. - Analytical thinker with a natural curiosity and ability to map strategy to tactics. - Exceptional organizational skills, including great attention to detail and accuracy. - Self-starter who excels at multi-tasking with strong ability to prioritize to meet business needs. - Willingness to regularly shift working hours to meet with global marketing team members in Evanston, Ill. US and/or New Delhi. - Experience working with content management systems and content collaboration platforms, especially SharePoint and/or Atlas preferred. - Strong stakeholder management and cross-functional collaboration skills. - Proven ability to synthesize large amounts of information into succinct summaries. - A strong desire for using data to continuously improve experiences. - Minimal travel required (-5%).

ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

Keywords: ZS, Evanston , Sr. Marketing Tech & Enablement Associate, Advertising , Evanston, Illinois

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