Customer Service Rep| Technical

Company: Chase Technical
Location: Schaumburg
Posted on: January 14, 2026

Job Description:

Job Description Job Description We are seeking a detail-oriented and customer-focused Customer Service Data Representative with a higher level of technical and clerical skill. This role supports customer service operations through accurate data entry, order processing, and case management, with the opportunity to transition into a full Customer Service Representative role. This position is ideal for candidates with experience in order entry, billing support, customer service operations, or data-driven office roles who are comfortable working across multiple systems and communicating professionally with customers via email and phone. Key Responsibilities Accurately process customer orders, service requests, and account updates Perform data entry and maintain detailed records within internal systems Support billing, invoicing, and order verification processes Manage customer cases and follow up to ensure timely resolution Respond to customer inquiries via email with clear, professional written communication Review and update customer data while maintaining accuracy and confidentiality Assist customer service teams with administrative and operational support Identify discrepancies and escalate issues when appropriate Ideal Backgrounds Order entry or sales support Accounting clerk or billing support Customer service or data entry roles Customer service roles involving order processing Help Desk or Level 1 support experience with ticketing systems (Salesforce familiarity a plus) Case management roles requiring quick system learning Customer email support roles requiring strong written communication Technical Competencies Basic computer troubleshooting (screen resolution, network connectivity, browser/cache settings, MFA) Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint Excel/Sheets skills including: Basic formatting Using filters in tables Referencing cells Copying/pasting tables Basic data manipulation Strong Windows navigation skills (downloads, recent files, shared folders, shortcuts) Typing speed of 50 WPM with accuracy Basic math skills, including calculating discounts and percentages Qualifications High school diploma or equivalent required 1–3 years of relevant customer service, clerical, or data-focused experience Strong attention to detail and organizational skills Ability to manage multiple tasks in a fast-paced environment Strong written and verbal communication skills Why This Role Competitive hourly pay Opportunity to grow into a full Customer Service role Hands-on exposure to customer operations and systems Supportive team environment Pre-Employment Screening: Drug screening and background checks are required. Equal Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs. ADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities. Application Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Company Description About Chase Technical: CHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field. For over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience. Working together to meet your needs is our 1 goal. Pre-Employment Screening: Drug screening and background checks are required. Equal Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs. ADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities. Application Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Company Description About Chase Technical:\r\nCHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field.\r\n\r\nFor over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience.\r\n\r\nWorking together to meet your needs is our 1 goal.\r\n\r\nPre-Employment Screening: Drug screening and background checks are required.\r\n\r\nEqual Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.\r\n\r\nADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.\r\n\r\nApplication Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Keywords: Chase Technical, Evanston , Customer Service Rep| Technical, Customer Service & Call Center , Schaumburg, Illinois