Service Advisor

Company: Hopkins Ford
Location: Elgin
Posted on: February 13, 2026

Job Description:

Job Description Job Description Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for. What We’re Looking For: We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer: Training and mentorship program Medical Plan Dental Plan Vision Plan 401(k) Savings Plan Basic Life Insurance Discounts on Products and Services Flexible Schedules Work Life Balance Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and vehicle history Prepare complete and accurate estimate of cost for labor and parts Establish follow-up time Monitor the progress of each vehicle throughout the day, updating customers frequently Verify that final invoice reconciles with work performed on the repair order Explain all completed work and charges to customers Qualifications: Ability to work hard with limited supervision Must be able to manage in a fast-paced work environment Knowledge of automobiles Positive attitude High volume mentality Pass pre employment background check and drug screen

Keywords: Hopkins Ford, Evanston , Service Advisor, Customer Service & Call Center , Elgin, Illinois