EvanstonRecruiter Since 2001
the smart solution for Evanston jobs

Comcast: Senior Support Engineer 3

Company: Comcast
Location: Evanston
Posted on: April 9, 2021

Job Description:

Job SummaryResponsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job DescriptionCore ResponsibilitiesProvides timely, technical support and problem resolution for field service questions.Supports Sales team with product modifications and engineering expertise for custom projects.Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.Serves as Subject Matter Expert on Business Class products.Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.Translates complex technical design requirements into information that customers can understand and respond to.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.EducationBachelor's DegreeRelevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Evanston , Comcast: Senior Support Engineer 3, Engineering , Evanston, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Senior Network & Security Engineer
Description: Description: Job SummaryOur client is searching for a Senior Network and Security Engineer who will be responsible for designing and implementing secure network, cloud, platform, and application solutions. (more...)
Company: TEKsystems
Location: Oak Brook
Posted on: 04/18/2021

HW Implementation Engineer 4
Description: Evaluates reliability of materials, properties and techniques used in production plans, designs and develops electronic parts, components, integrated circuitry, mechanical systems, equipment and packaging, (more...)
Company: Oracle
Location: Chicago
Posted on: 04/18/2021

Senior UI Engineer
Description: OneMain is the largest non-bank lender in the United States and a leading consumer finance company.One of our critical and highly visible initiatives is building and scaling industry-leading lending digital (more...)
Company: OneMain Financial
Location: Calumet City
Posted on: 04/18/2021


Hiring Diesel and Trailer Technicians - Great Benefits
Description: EARN A 1,500 SIGN ON BONUS ACCELERATE YOUR CAREER TODAY br br Diesel and trailer technicians are critical to ensuring our customers receive
Company: US Xpress
Location: Thornton
Posted on: 04/18/2021

Remote Senior Data QA Engineer
Description: A healthcare technology company is filling a position for a Remote Senior Data QA Engineer. Individual
Company: VirtualVocations
Location: Lincolnwood
Posted on: 04/18/2021

Customer Support Engineer
Description: THE OPPORTUNITY: Open to candidates that reside in the Oakville, Ontario, Ann Arbor Michigan, and Chicago, Illinois area We are seeking Customer Experience CX professionals who wish to move their careers (more...)
Company: VelocityEHS
Location: Chicago
Posted on: 04/18/2021

Lead Structural Bridge Engineer
Description: About UsAR's robust experience in infrastructure design, construction management and program management allow us to provide a complete set of services to our clients in a variety of markets. We are a (more...)
Company: Ardmore Roderick
Location: Chicago
Posted on: 04/18/2021

U.S. Xpress Hiring Diesel and Trailer Technicians!
Description: EARN A 1,500 SIGN ON BONUS ACCELERATE YOUR CAREER TODAY br br Diesel and trailer technicians are critical to ensuring our customers receive
Company: US Xpress
Location: Romeoville
Posted on: 04/18/2021

Hiring Diesel and Trailer Technicians - Great Benefits
Description: EARN A 1,500 SIGN ON BONUS ACCELERATE YOUR CAREER TODAY br br Diesel and trailer technicians are critical to ensuring our customers receive
Company: US Xpress
Location: Oak Forest
Posted on: 04/18/2021

Remote Analytics Integrator Data Engineer
Description: A social media company is seeking a Remote Analytics Integrator Data Engineer. Must be able to: Define and manage
Company: VirtualVocations
Location: Chicago
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Evanston RSS job feeds