Field Operations Technician

Company: External Crown Castle Careers
Location: Downers Grove
Posted on: April 1, 2026

Job Description:

Position Title: Field Operations Technician (T3) Company Summary For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. Although you'll be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results Role Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation’s largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details. Responsibilities Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public. Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned. Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards. Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter. Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks. Work efficiently and effectively with cross functional departments and peers. First line acceptance of all new and modified networks using the Network Handoff Process. Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area Education/Certifications/Licensure High School Degree or equivalent required Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred A valid state driver’s license required Experience/Minimum Requirements Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting. Expectations Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory Ability to safely drive and operate a DOT compliant boom truck, in the public right of way. Ability to work closely with and provide guidance to vendors both on-site and remotely Ability to analyze and understand PIM/Sweep test data Ability to communicate both verbally and in writing in a clear and concise manner Skilled in trouble ticket or work order systems Exposure to network monitoring systems Ability to work independently with minimal guidance, while managing time for maximum efficiency. DOT Certification OSHA Certifications Fiber Optic Experience PIM or Antenna analyzer certifications Skilled in trouble ticket or work order systems Exposure to network monitoring systems Organizational Relationship Reports to: Manager Fiber Engineering Title(s) of direct reports (if applicable): N/A Working Conditions: This is a field based role that works in the Public right of way, exposure to extreme weather, radio frequency, general public. Physical demands of lifting, up to 100 pounds, stooping, and climbing ladders. Available to work after hours on projects, weekends, Holidays and On-Call Duty as conditions require. May be required to travel and be away from home location, for extended periods of time. Compensation The pay range offered for this position is $24.18-$33.22 per hour. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year. If you are interested in joining our team, please visit the Crown Castle careers site (crowncastle.com/careers) to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled. LI-IM1

Keywords: External Crown Castle Careers, Evanston , Field Operations Technician, Engineering , Downers Grove, Illinois