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Assistant Store Manager

Company: World Market
Location: Evanston
Posted on: January 25, 2023

Job Description:

In partnership with the Store Manager, model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.
ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure an exceptional customer experience, including visual execution/standards and customer engagement
  • Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
  • Build and retain a high-performance customer-focused team through training, development and performance management
  • Assess and analyze business trends utilizing all available reporting to problem solve business opportunities and take appropriate action
  • Validate and ensure execution of all omnichannel initiatives
  • Validate and ensure execution of all customer loyalty initiatives and activities
  • Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Customer Experience and Merchandising Managers to ensure proper staffing to support both sales floor coverage and store workload
  • Assist Store Manager with all KRONOS responsibilities, inclusive of scheduling, attendance management and timekeeping functions
  • Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team
  • Address and resolve employee issues and/or concerns with appropriate partnership
  • Support and maintain strong inventory management and data integrity routines
  • Support and maintain strong operational execution and compliance activities
  • Support and maintain a safe work environment through ongoing safety training, awareness and accountability
  • Additional duties and responsibilities as assigned by and in the absence of Store Manager

    SKILLS / KNOWLEDGE
    • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
    • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
    • Bachelor's degree in business administration or a related field is preferred
    • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
    • Ability to lift up to 40lbs

      Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment.

      Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

      If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

      Phone: 1-833-680-2399

      Email: hrsupport@worldmarket.com

      This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

      An Equal Opportunity Employer

      It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Keywords: World Market, Evanston , Assistant Store Manager, Executive , Evanston, Illinois

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