Cargo Services Team Leader

Company: Swissport
Location: Evanston
Posted on: November 19, 2020

Job Description:

To efficiently and profitably manage and direct the Station through providing a quality product over a range of cargo handling services to its customer base and to expand the customer base accordingly. Job Responsibilities Ensure that financial targets are met in line with the operational planEstablish and maintain a high quality standard in the cargo operation; ensure that work flows are constantly improved to cope with competitive requirements. Ensure that all subcontracted cargo services providers are closely supervisedEnsure price increasesMaintain close and effective business relationships with customer airline's management.Maintain a good working relationship with the various control authorities such as Airport Management, Customs, Immigration, etc.Identify root causes of problems and institute corrective actionsGenerate detailed reports and summaries of operationsResponsibilities include but are not limited to operational performanceEnsure effective planning methods and procedures are in place and that there are adequate resources, both manpower and equipment, to meet operational requirementsOversee and manage employee performance as well as implement required training
Qualifications and Competencies High School Diploma or equivalent 3-5 years industry experience 3 years managerial / supervisory experience Ability to work in a team environment - Ability to deal with conflict Excellent organizational and planning skills Excellent oral and written communication skills Proficiency in Microsoft Office Technical knowledge of equipment and systems Ability to work under pressure Customer focus and quality awareness Must be able to work in inclement weather
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About us Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world's leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
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