EvanstonRecruiter Since 2001
the smart solution for Evanston jobs

Assistant Director of Financial Aid

Company: Northwestern University
Location: Evanston
Posted on: September 12, 2020

Job Description:

Please include a cover letter and resume for full consideration.

Job Summary:

The Assistant Director for Client Services provides information and advice to parents and students, both prospective and current, regarding the financial aid application process, regulations and eligibility for the various aid programs. This position guides applicants through the adjustment and appeal process and provides customer service via phone, email and in person. This person will have an assigned financial aid project area. Some evening and weekend work is required.

Specific Responsibilities :

Provides detailed information and professional advice to parents, students and staff regarding financial aid eligibility, including University policies and federal and state regulations. Considers requests for adjustments and additional aid on a case-by-case basis and provides advice via e-mail, phone and in person. Guides students through the application process including the intricacies of the verification of information submitted on the FAFSA and College Board PROFILE forms.

Monitors the flow of customer service traffic and assists the front-line advising staff in their efforts. Ensures that the service needs of students and families are being met and facilitates the escalation of conversations to others in the office.

Stays abreast of federal and state regulations and institutional policies and procedures in order to provide excellent customer service. Responsible for managing a specific financial aid project area, to be assigned. Project areas may include federal eligibility assessment, federal verification, federal/state grant programs, federal/private loans, institutional scholarships, study abroad financial aid, athletic assistance and additional federal regulations and institutional programs, as developed.

Responsible for presenting at high school financial aid nights and student information sessions.

Performs other duties as assigned.

Minimum Qualifications:

Bachelor’s Degree;

Demonstrated ability to consistently display accuracy and attention to detail;

Receptive to feedback, willing to learn and embrace continuous improvement;

Demonstrated ability to communicate effectively one-to-one, in small groups and in public speaking contexts;

Ability to write precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar;

Effectively performs duties and responsibilities with attention to detail while demonstrating support for organizational policies;

Demonstrated energy and desire to achieve and ability to take action that no one has requested to improve or enhance job results and avoid problems;

Ability to actively listen to others' opinions and ideas and to respect and seek to understand differences in opinions.

Preferred Qualifications:

2-3 years’ experience in a financial aid office;

Willingness to facilitate open and effective communication, cooperation and teamwork within and outside of one's own team;

Exhibits understanding of natural sources of conflict and acts to prevent or soften them;

Ability and willingness to explore alternatives to existing products and services and identify opportunities to improve procedures and practices;

Ability to explain financial aid regulations to parents and students;

Excellent communication skills, both written and oral;

Ability to work with nationally known need analysis methodology

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.

Keywords: Northwestern University, Evanston , Assistant Director of Financial Aid, Other , Evanston, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Warehouse and Amazon Shopper Team Members - Earn up to $600 a Week
Description: Shifts Overnight, Early Morning, Day, Evening, Weekend Location: Elmhurst, Wheaton, Batavia, and Downers Grove Map it Batavia: https://www.google.com/maps/place/AmazonDeliveryStationDIL5/41.8757977,-88.2511971,17z/data3m14b14m53m41s0x880efd24f3557a97:0x5ffdbcdd46c2c29a8m23d41.87579374d-88.2490084 (more...)
Company: Amazon Workforce Staffing
Location: Wheaton
Posted on: 09/23/2020

Direct Support Professional - (DSP)
Description: 12.00 Per HourTODAY--- YOU ARE THE MOST IMPORTANT DECISION WE WILL MAKE When you choose to work for Compass, you will be joining a fantastic company with a great team of employees dedicated to making (more...)
Company: Compass Residential and Consulting
Location: Elkhart
Posted on: 09/23/2020

Amazon Workforce Staffing: Amazon Warehouse Worker - Part-Time
Description: Shifts: Overnight,
Company: Amazon Workforce Staffing
Location: Elkhart
Posted on: 09/23/2020


Warehouse and Amazon Prime Now Shoppers - Earn up to $600 a Week
Description: Shifts Overnight, Early Morning, Day, Evening, Weekend Location: Elmhurst, Wheaton, Batavia, and Downers Grove Map it Batavia: https://www.google.com/maps/place/AmazonDeliveryStationDIL5/41.8757977,-88.2511971,17z/data3m14b14m53m41s0x880efd24f3557a97:0x5ffdbcdd46c2c29a8m23d41.87579374d-88.2490084 (more...)
Company: Amazon Workforce Staffing
Location: Wheaton
Posted on: 09/23/2020

Amazon Workforce Staffing: Warehouse/Amazon Shopper Team Member - Earn Up To $600 A Week (Seasonal,
Description: Shifts: Overnight, Sunrise, Day, Evening, WeekendLocation Teterboro amp Moonachie Job opportunities vary by location. We update postings daily with open positions.Salary Earn 15.00/hr. Amazon remains (more...)
Company: Amazon Workforce Staffing
Location: Mishawaka
Posted on: 09/23/2020

Amazon Workforce Staffing: Warehouse/Amazon Shopper Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Sunrise, Day, Evening, WeekendLocation MadisonJob opportunities vary by location. We update postings daily (more...)
Company: Amazon Workforce Staffing
Location: Mishawaka
Posted on: 09/23/2020

CDL A Truck Drivers
Description: You're Family Here Drive Nussbaum We are proud to announce Nussbaum has been recognized as the Top Overall Fleet to Drive For in the Small Carrier Category for 2019 Our Values Put You Center (more...)
Company: Nussbaum
Location: Elkhart
Posted on: 09/23/2020

Amazon Workforce Staffing: Warehouse/Amazon Prime Now Shopper
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Sunrise, Day, Evening, WeekendLocation MadisonJob opportunities vary by location. We update postings daily (more...)
Company: Amazon Workforce Staffing
Location: Mishawaka
Posted on: 09/23/2020

Warehouse and Shopper Team Members - Earn up to $600 a Week
Description: Shifts Overnight, Early Morning, Day, Evening, Weekend Location: Elmhurst, Wheaton, Batavia, and Downers Grove Map it Batavia: https://www.google.com/maps/place/AmazonDeliveryStationDIL5/41.8757977,-88.2511971,17z/data3m14b14m53m41s0x880efd24f3557a97:0x5ffdbcdd46c2c29a8m23d41.87579374d-88.2490084 (more...)
Company: Amazon Workforce Staffing
Location: Wheaton
Posted on: 09/23/2020

Warehouse and Amazon Shoppers - Earn up to $600 a Week
Description: Shifts Overnight, Early Morning, Day, Evening, Weekend Location: Elmhurst, Wheaton, Batavia, and Downers Grove Map it Batavia: https://www.google.com/maps/place/AmazonDeliveryStationDIL5/41.8757977,-88.2511971,17z/data3m14b14m53m41s0x880efd24f3557a97:0x5ffdbcdd46c2c29a8m23d41.87579374d-88.2490084 (more...)
Company: Amazon Workforce Staffing
Location: Wheaton
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Evanston RSS job feeds