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Sales Lead Coordinator

Company: American Vintage Home
Location: Evanston
Posted on: January 12, 2021

Job Description:

We are actively seeking a Sales Lead Coordinator to help ensure the success of our service technician and sales teams. We are an established and growing residential heating, cooling and plumbing company based in Evanston.The goal of this newly-created role is to facilitate the team\u2019s activities to enhance their performance, and to support the growth and results of the company. The successful candidate will become a main point of reference for colleagues by ensuring they have the information and support needed to improve sales.Must have great communication skills, a high level of attention to detail, strong internal drive, and a proven record of making sound decisions. Must follow company training to ensure prompt and accurate customer service as well as excellent employee relations.Duties & Responsibilities:* Evaluate each opportunity of the HVAC and plumbing sales engineer appointment; assign the right engineer to the right call at the right time* Provide service technicians with relevant customer repair history to help make the best recommendation in each situation if system is past life expectancy* Coordinate/promote technician turnovers to engineers for system replacement quotes* Engage and build positive working relationships with technicians and sales staff - help motivate them to achieve their goals and ensure company performance is optimized* Learn the business and learn how to prioritize projects* Ensure proposals are submitted to customers in a timely manner, following appropriate processes and procedures* Monitor the team\u2019s progress, helping to identify shortcomings and propose improvements* Solve problems with professionalism while upholding company standards* Typical work day is 7:00 AM - 5:00 PM, Monday - FridayQualifications:* Capable and positive demeanor, even under pressure; strong sense of urgency* Motivated, detail-oriented, organized team player* Ability to shift gears quickly - flexibility in prioritizing and meeting deadlines while managing time effectively* Ability to handle a range of projects, tasks and issues with tact, cooperation and persistence* Strong communication and listening skills - phone, email, in-person* Ability to cultivate and maintain productive relationships with colleagues* Strong computer skills - comfort with accurate data entry and typing, Word, Excel, and learning new software* Receptivity to coaching and feedback to help you succeed* Experience in fast-paced, customer-focused environment - potentially in phones sales, debt collection, service industry, sales support or project management* Good knowledge of Chicago and surrounding suburbsWe Offer:* Starting salary up to $42,500* Company profit-sharing* Opportunity for advancement, ongoing training and education* Health, dental, and vision insurance (100% of premiums paid for employee and 90% paid for family)* 401k with 25% company match* Life insurance* Paid vacation and holidays* Atmosphere where we truly value customers and team, always looking for ways to improveAbout Our Company:American Vintage Home is the unsurpassed heating, cooling, and plumbing company serving homes in the North Shore and surrounding areas for more than 35 years. Our purpose is to provide our customers with an unparalleled level of service. We offer great opportunities for motivated people looking for a career you can be proud of and where you can make a difference. We believe that to get and keep the best people, we must provide the best pay, best benefits, and a great working environment.To hear what our technicians have to say about working for American Vintage Home, check out this video: https://youtu.be/hzUNoG90xT4

Keywords: American Vintage Home, Evanston , Sales Lead Coordinator, Other , Evanston, Illinois

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