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Underwriting Assistant

Company: BriteCo
Location: Evanston
Posted on: February 23, 2021

Job Description:

Company OverviewFounded in Evanston, IL BriteCo is reimagining and transforming the jewelry insurance landscape. BriteCo provides a state-of-the-art insurance technology platform for jewelers and consumers. BriteCo is an insurance technology (Insurtech) company operating in the fine jewelry and watch market. We are looking for a underwriting assistant to help our insurance service and sales team. We value team building, collaboration, thoughtfulness, and flexibility. We strive for all employees to have an excellent work-life balance. We're fun and relaxed but we work hard! Feel free to break out the jeans and tee shirts.Reports ToChief ActuarySummary/ObjectiveThe Underwriting Assistant will work with the chief actuary to accomplish a wide variety of tasks. First and foremost, this role will be responsible for customer service for the insurance side of the business. This includes managing calls, chats, and emails with questions about insurance. The assistant will be responsible for underwriting policies in the direct insurance channel. The assistant will be also be responsible for managing claims first notice of loss and coordinating support with claims adjusters. Due to the startup nature of the business, there could be a variety of other assignments as well.Growth PotentialBeing an early hire for a rising startup company comes with incredible upside. For the right candidate this opportunity could quickly grow into the director of underwriting or director of claims. As a director, the right candidate would manage a team of dedicated underwriters or managing claims across the organization. Additionally, this opportunity will prove as a rewarding, fun, and challenging experience for any candidate. We're looking for an ambitious person that is up to the challenge.Qualifications* Associates degree or a bachelor's degree.* Excellent communication skills.* Ability to wear multiples hats simultaneously.* Sales & customer service experience is a plus.* Prefer a candidate with an active property insurance producer license; willing to consider unlicensed candidates who will pass an exam within the first 60 days of hire.* Prefer a candidate with insurance experience.* Experience with personal lines is a plus.* Experience with jewelry or valuables insurance is a plus.* Working knowledge of fine jewelry or watches or prior jewelry industry experience is a plus.* Working knowledge of Microsoft Office products (Word, Excel, PowerPoint)* Digital native; ability to work with a variety of proprietary online applications and tools.Responsibilities* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.* Review of insurance applications and referrals for BriteCo's direct channel including:* Reviewing appraisal and photo documentation of jewelry schedules.* Appraising items to verify values and complete policy details.* Resolving issues with documentation and following up with clients.* Managing underwriting process in the company's customer relationship management system.* Analyzing high risk applications, documentation thought process, and recommending course of action for the company.* Phone calls, online chat, and emails.* Maintain your insurance producer license by completing continuing education classes in a timely manner.* Manage the first notice of loss and adjuster followup for claims including:* Assemble supporting documentation for first notice of loss.* Estimating claim payments using proprietary software.* Coordinate with the adjuster and/or claimant for followup support.* Entry-level troubleshooting of user issues with BriteCo's proprietary jewelry and watch appraisal system.Benefits* Casual dress code and work environment.* Flexible work schedule, with core hours from 10 AM to 3PM.* Health (Platinum PPO), Dental (Spring 2021), Short-Term Disability, Life Insurance, and a company sponsored IRAThis is a Remote (work from home) position.Powered by JazzHRzse1GkWRGY

Keywords: BriteCo, Evanston , Underwriting Assistant, Other , Evanston, Illinois

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