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Customer Program Manager - REMOTE

Company: ANSYS
Location: Evanston
Posted on: May 1, 2021

Job Description:

Ansys is the global leader in engineering simulation. We empower the world's most innovative companies to deliver transformational products to their customers. By offering the best and broadest portfolio of engineering simulation software solutions, we help our customers solve the most complex design challenges and engineer products limited only by imagination. Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better.

SUMMARY
Join the ANSYS Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software and solutions in their design workflows, and grow Ansys' business. The Program Manager leads the scoping and planning of key programs and successfully executes the program against established commitments. Serves as the central focal point of contact, and coordinates and manages internal and external communication of cross-functional teams across all levels of ANSYS and customer management. Provides the central collaboration point between Customer, Account Management and Services Delivery

RESPONSIBILITIES

  • Guide complex Services engagements to successful outcomes using Program Management experience, planning and negotiation skills, subject matter expertise and industry knowledge
  • Facilitates the definition of project scope, goal, requirements and deliverables
  • Defines project tasks and resource requirements
  • Develops and manages Program level initiatives and coordinating project plans
  • Establish self as a trusted advisor to multiple customers; Understand their key business initiatives, product design needs and engineering design workflows
  • Manage and track project resource allocations, timelines, and deliverables across multiple interconnected workstreams
  • Identifies and manages project risk, Escalates and interacts with ANSYS and customer management for status and issue resolution
  • Provide guidance and oversight on customers advanced technical solution project planning
  • Work independently within multi-disciplinary teams.
  • Participate on development of PMO Standards and Processes
  • Mentor junior Program Managers and Project Managers
  • Ability to organize and manage multiple projects which are complex in nature


MINIMUM QUALIFICATIONS
  • Bachelor's degree in engineering and/or business or related field with 8 years of experience OR Masters + 6 years of experience OR PhD + 3 years of experience
  • Experience working in engineering / product development environment
  • Proven experience in program management or complex project management with multiple workstreams
  • Proven stakeholder management skills
  • Strong interpersonal and communication skills, with the ability to lead status presentations to customers, fluent in writing and speaking English
  • Strong organizational and time management skills, possesses a sense of urgency
  • Projects a professional image and demonstrates business acumen, driven to succeed
  • Strong leadership and mentoring skills
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Ability to travel domestically up to 25% of time


PREFERRRED QUALIFICATIONS
  • Bachelors + 12 years of experience / Masters + 10 years of experience / PhD + 7 years of experience
  • 6 years of experience in Program Management with an enterprise software and technology deployment focus
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
  • Experience with both Waterfall and Agile Project Management methodologies
  • Ability to interact effectively with customers senior business managers


ALIGNING YOUR VALUES TO OUR SOLUTIONS
At Ansys, our diverse, collaborative teams give us the strength and insight to solve the world's most challenging engineering problems. Our ONE Ansys culture has at its core:
  • Customer Focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of Urgency
  • Collaboration and Teamwork


ENGINEERING YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head-on. At Ansys, it's about the learning, the discovery and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy and ethics.

At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at lower cost. As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.

Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following awards: Bay Area Best Places to Work, a Pillar World Awards Gold Winner, Fast Company Best Places to Work for Innovators, a Gold Stevie Award for Great Employers, the FORTUNE Future 50, a DCA Silver Winner, an R&D100 Finalist, a 20% by 2020 Women on Boards winner, a 2020 Pittsburgh Tech 50 - finalist, and America's Most Responsible Companies.

For more information, please visit us at www.ansys.com

We are committed to creating a culture of inclusion and belonging where everyone thrives as ONE Ansys team.

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

#LI-REMOTE

Nearest Major Market: Pittsburgh

Keywords: ANSYS, Evanston , Customer Program Manager - REMOTE, Other , Evanston, Illinois

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