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Tier 1 & 2 Desktop Support Tech

Company: Motion Recruitment Partners
Location: Evanston
Posted on: August 5, 2022

Job Description:

Contract - $25-30/hr - Evanston,IllinoisAn Evanston, Illinois based company that specializes in risk and budget analytics is in need of a Help Desk Technician. The company serves both domestic and international clients, working with Fortune 500 companies and startups alike. The Help Desk Tech will provide Tier 1 and 2 tech support to the Evanston office, supporting Windows, Mac and mobile devices. This role is customer facing, and you'll be working with the ticketing system as well as working with employees on the phone. Your will be responsible for software instillations/upgrades, configurations, backups, and working with both hardware and software. You'll also be using tools including active directory, O365/Exchange, and resolving some networking issues. This is a full time role, that is fully onsite in Evanston, Illinois. Required Skills & Experience + 3 plus of IT Support experience+ Windows and Mac experience+ Experience with active directory+ Use of email servers: either O365 or Microsoft Exchange preferred+ Great customer service and communication skills Desired Skills & Experience + Exposure to Jamf and experience in a Mac setting+ Bachelor's Degree in Computer Science or related field+ Exposure to resolving networking issues What You Will Be Doing Tech Breakdown+ 70% Windows+ 30% MacDaily Responsibilities+ 80% Hands On+ 20% Team CollaborationApplicants must be currently authorized to work in United States on a full-time basis now and in the future. Research show that women and underrepresented groups only apply to jobs only if they feel they meet 100% of the qualifications. Motion Recruitment encourages you to break that statistic and apply. No one ever meets all of the qualifications. We look forward to your application. Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) across 11 major North American markets. Our unique expertise in today's highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.#LI-OT1

Keywords: Motion Recruitment Partners, Evanston , Tier 1 & 2 Desktop Support Tech, Other , Evanston, Illinois

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