Domestic Violence Outreach Counselor- Bilingual Spanish
Company: YWCA Evanston North Shore
Posted on: January 18, 2023
This position is located in Evanston, Illinois.
The Domestic Violence Outreach Counselor plays a key role in
supporting the expansion and delivery of counseling services to
community members who are survivors of domestic violence with a
special emphasis on serving immigrants. The Counselor
collaboratively develops and implements outreach strategies to
increase the use of domestic violence services by immigrant
communities who face unique barriers to accessing community-based
services. This position provides counseling and case management
services to residential and community-based clients of the Domestic
Violence Program of YWCA Evanston/North Shore with a deep
commitment to creating a warm, welcoming, and trauma-informed space
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Counseling and Case Management (65%)
Provides trauma-informed individual and group counseling, case
management services, and referrals to survivors in the residential
and community-based programs.
Acts as a partner and advocate with client in navigating
Establishes relationships with clients drawing on motivational
interviewing, and client-centered approach.
Provides conflict resolution when needed and parenting feedback as
Teaches clients about the impact of trauma and demonstrates
techniques that help clients learn strategies that promote
relaxation, calmness, and self-soothing.
Plans, coordinates, and facilitates support groups as needed.
Administers an evaluation process to clients.
Works as integral and collaborative member of the Domestic Violence
Program team and contributes to the case review process to ensure
coordinated client support.
Collaborates with program director and other program staff to help
build organizational capacity to serve immigrant survivors in a
culturally relevant, equitable manner.
Community Outreach & Education (18%)
Collaborates with program director, and other program staff, to
build program capacity to serve immigrant survivors which includes
but is not limited to developing and implementing targeted outreach
strategies, creating program materials and training curricula, and
generally increasing immigrant communities' engagement in our
Collaborates with the domestic violence project team focused on
expanding services to the immigrant community on the North Shore to
develop and implement outreach plans, including trainings, tabling,
and a community-based peer education program cultivating key
community partnerships leading to increased usage of our
Establishes and maintains working relationships with area service
providers and community leaders.
Participates as a trainer in delivering domestic violence training
including but not limited to the state required 40-hour domestic
violence training program and other community-based trainings on
Record Keeping and Documentation: (10%)
Completes and submits in timely fashion all necessary reporting
documentation, including written narratives on all interactions
Oversees completion of intake and ongoing paperwork for assigned
Submits monthly activity reports in timely fashion.
Reports on goals and objectives identified in government grants and
foundations as appropriate.
Crisis Line & Shelter Support (2%)
As available, intermittently provides emergency backup to ensure
adequate coverage of the 24-hour crisis line and residential
shelter which includes but is not limited to answering and
responding to calls in accordance with protocol; screening callers
for shelter eligibility, referring callers to community resources,
conducting safety planning and lethality assessment, providing
emotional support, initial intake, providing basic information
about domestic violence, legal rights and options; staffing shelter
office on an emergency basis in accordance with protocol to ensure
a safe, healthy, and trauma-informed environment.
ADDITIONAL DUTIES 5%
Provides and attends staff trainings and participates in agency
Pursues professional development
Understands and adheres to all of YWCA Evanston/North Shore
procedures and policies as well as YWCA Employee Handbook.
Performs other duties as assigned by management.
An individual in this position must be able to successfully perform
the essential duties and responsibilities listed above. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions of this position.
The above list reflects the general details necessary to describe
the principle and essential functions of the position and shall not
be construed as the only duties that may be assigned for the
Education : Master's Degree in counseling, social work, or
Experience and/or Training:
Experience working with domestic violence victims
Counseling and case management experience
Experience working with marginalized populations and immigrants
Successful completion of Illinois 40-Hour Domestic Violence
Training within 60 days of start
Successful completion of ICDVP exam within 12 months of start
Valid driver's license, auto insurance
First Aid/CPR within 6 months of employment
YWCA requires that all employees be fully vaccinated for COVID-19
and submit proof of vaccination to Human Resources unless a request
for a medical or religious accommodation is granted
Language : Fluent in Spanish
Proficiency in Microsoft Office Suite
Reliable access to automobile
Experience and/or Training:
Experience working in a residential setting with trauma
Experience providing community outreach and training
Completed Illinois 40-Hour Domestic Violence Training
Completed ICDVP exam
Technology/Equipment : Familiarity with virtual services technology
and case management software
PHYSICAL AND MENTAL DEMANDS
Intermittent (less than 15%), Occasional (15-45%), Frequent
(50-75%), and Continuous (over 75%).
Frequent nights and/or weekends required for events or meetings
Frequent local and intermittent statewide travel required
Tolerance of prolonged and continuous stationary periods at a
Occasionally required to reach and push, pull, lift and/or move up
to 10 pounds with accommodation
Must be able to move about the facility
Must be able to travel to and move about offsite locations
Must be able to operate controls for computers and other
The mental and physical requirements described here are
representative of those that must be met by an individual to
successfully perform the essential functions of this position.
Employee may be required to share office/counseling space
Employee may be required to work in a cubicle in an open office
Employee may be required to work from home
Employee will frequently have meetings, trainings, or work in other
The work environment characteristics described here are
representative of those an individual encounters while performing
the essential functions of this position.
** Note : YWCA is committed to pay range transparency. Candidates
are offered compensation based on how their qualifications meet
those of the position.
Keywords: YWCA Evanston North Shore, Evanston , Domestic Violence Outreach Counselor- Bilingual Spanish, Other , Evanston, Illinois
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