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Domestic Violence Outreach Counselor- Bilingual Spanish

Company: YWCA Evanston North Shore
Location: Evanston
Posted on: January 18, 2023

Job Description:

Description:
This position is located in Evanston, Illinois.

The Domestic Violence Outreach Counselor plays a key role in supporting the expansion and delivery of counseling services to community members who are survivors of domestic violence with a special emphasis on serving immigrants. The Counselor collaboratively develops and implements outreach strategies to increase the use of domestic violence services by immigrant communities who face unique barriers to accessing community-based services. This position provides counseling and case management services to residential and community-based clients of the Domestic Violence Program of YWCA Evanston/North Shore with a deep commitment to creating a warm, welcoming, and trauma-informed space for all.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Counseling and Case Management (65%)
Provides trauma-informed individual and group counseling, case management services, and referrals to survivors in the residential and community-based programs.
Acts as a partner and advocate with client in navigating systems.
Establishes relationships with clients drawing on motivational interviewing, and client-centered approach.
Provides conflict resolution when needed and parenting feedback as required.
Teaches clients about the impact of trauma and demonstrates techniques that help clients learn strategies that promote relaxation, calmness, and self-soothing.
Plans, coordinates, and facilitates support groups as needed.
Administers an evaluation process to clients.
Works as integral and collaborative member of the Domestic Violence Program team and contributes to the case review process to ensure coordinated client support.
Collaborates with program director and other program staff to help build organizational capacity to serve immigrant survivors in a culturally relevant, equitable manner.
Community Outreach & Education (18%)
Collaborates with program director, and other program staff, to build program capacity to serve immigrant survivors which includes but is not limited to developing and implementing targeted outreach strategies, creating program materials and training curricula, and generally increasing immigrant communities' engagement in our services.
Collaborates with the domestic violence project team focused on expanding services to the immigrant community on the North Shore to develop and implement outreach plans, including trainings, tabling, and a community-based peer education program cultivating key community partnerships leading to increased usage of our community-based services.
Establishes and maintains working relationships with area service providers and community leaders.
Participates as a trainer in delivering domestic violence training including but not limited to the state required 40-hour domestic violence training program and other community-based trainings on domestic violence.
Record Keeping and Documentation: (10%)
Completes and submits in timely fashion all necessary reporting documentation, including written narratives on all interactions with clients.
Oversees completion of intake and ongoing paperwork for assigned clients.
Submits monthly activity reports in timely fashion.
Reports on goals and objectives identified in government grants and foundations as appropriate.
Crisis Line & Shelter Support (2%)
As available, intermittently provides emergency backup to ensure adequate coverage of the 24-hour crisis line and residential shelter which includes but is not limited to answering and responding to calls in accordance with protocol; screening callers for shelter eligibility, referring callers to community resources, conducting safety planning and lethality assessment, providing emotional support, initial intake, providing basic information about domestic violence, legal rights and options; staffing shelter office on an emergency basis in accordance with protocol to ensure a safe, healthy, and trauma-informed environment.
ADDITIONAL DUTIES 5%
Provides and attends staff trainings and participates in agency committees.
Pursues professional development
Understands and adheres to all of YWCA Evanston/North Shore procedures and policies as well as YWCA Employee Handbook.
Performs other duties as assigned by management.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Requirements:
MINIMUM QUALIFICATIONS
Education : Master's Degree in counseling, social work, or psychology

Experience and/or Training:
Experience working with domestic violence victims
Counseling and case management experience
Experience working with marginalized populations and immigrants
Licenses/Certificates:
Successful completion of Illinois 40-Hour Domestic Violence Training within 60 days of start
Successful completion of ICDVP exam within 12 months of start
Valid driver's license, auto insurance
First Aid/CPR within 6 months of employment
YWCA requires that all employees be fully vaccinated for COVID-19 and submit proof of vaccination to Human Resources unless a request for a medical or religious accommodation is granted
Language : Fluent in Spanish

Technology/Equipment:
Proficiency in Microsoft Office Suite
Reliable access to automobile
PREFERRED QUALIFICATIONS
Experience and/or Training:
Experience working in a residential setting with trauma survivors
Experience providing community outreach and training
Licenses/Certificates :
LCSW/LCPC
Completed Illinois 40-Hour Domestic Violence Training
Completed ICDVP exam
Technology/Equipment : Familiarity with virtual services technology and case management software

PHYSICAL AND MENTAL DEMANDS
Intermittent (less than 15%), Occasional (15-45%), Frequent (50-75%), and Continuous (over 75%).
Frequent nights and/or weekends required for events or meetings
Frequent local and intermittent statewide travel required
Tolerance of prolonged and continuous stationary periods at a desk/computer
Occasionally required to reach and push, pull, lift and/or move up to 10 pounds with accommodation
Must be able to move about the facility
Must be able to travel to and move about offsite locations
Must be able to operate controls for computers and other equipment
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORKING ENVIRONMENT:
Employee may be required to share office/counseling space
Employee may be required to work in a cubicle in an open office arrangement
Employee may be required to work from home
Employee will frequently have meetings, trainings, or work in other buildings
The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

** Note : YWCA is committed to pay range transparency. Candidates are offered compensation based on how their qualifications meet those of the position.

PM22

PI201385214

Keywords: YWCA Evanston North Shore, Evanston , Domestic Violence Outreach Counselor- Bilingual Spanish, Other , Evanston, Illinois

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