Account Executive - Outplacement

Company: IMPACT Group
Location: Chicago
Posted on: May 9, 2025

Job Description:

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one-on-one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them.

We're on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes - large and small, national and global - our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward!
Job Summary: The VP People Solutions will work to establish and expand IMPACT Group's footprint by focusing on three main areas: (1) - managing current relationships including cross selling and up selling; (2) - generating new business for IMPACT Group in leadership development and outplacement, and (3) - serving as a subject matter expert in leadership and outplacement to help understand client needs and scope client projects.We are seeking an Account Executive - Outplacement to join our growing team.
This role is- nearly fully remote with about 10-15% travel to clients and St. Louis, MO to IMPACT Group's office for meetings. This is a full-time exempt position with benefits.


1. Managing current relationships including cross selling and up selling:

• Carries an individual quota consisting primarily of current accounts with the goal of growing current business and finding new opportunities with each account.
• Ensures renewal, growth and profitability of assigned accounts by product line.
• Manages client retention through excellent service and strong internal and external relationships.
• Interacts with clients on a strategic level and builds and maintains relationships with multiple stakeholders at each client, including high level stakeholders.
• Develops annual account plans in conjunction with manager and all appropriate internal stakeholders.
• Works with the Account Management and Operations teams to resolve any customer or client needs.
• Utilizes salesforce.com (SFDC) to track potential business opportunities.
• Develops and maintains mastery in positioning and leveraging IMPACT Group services and solutions to customers.2. Generating new business for IMPACT Group:
  • Sells new business with new customers as possible.
  • Utilizes conceptual selling and strategic selling principles to target and win business for IMPACT Group.
  • Works with marketing team on following up on qualified leads to turn those leads into customers via targeted outreach and follow-up.3. Serving as a subject matter expert in leadership development and outplacement to help understand client needs and scope client projects:
    • Supports senior client level relationships; makes presentations to clients, establishes credibility through expertise.
    • Serves as a subject matter expert in leadership and outplacement programs with clients. From experience in delivering our workshops and coaching programs, provides examples and stories to help communicate the results and impact of the work we do.
    • Evaluates client needs in conjunction with the leadership and outplacement delivery teams.
    • Proposes existing solutions or when required discusses options for tailored programs in conjunction with the solution expert to meet the clients' needs.
    • Writes proposals and statements of work detailing leadership and outplacement solutions.REQUIRED SKILLS AND EXPERIENCE:
      • 5+ years of selling experience in selling solutions including outplacement and/or leadership with a strong emphasis on account development and management.
      • 5+ years of selling to Human Resources departments or equivalent.
      • Proven prospecting and business development track record for net new and current accounts.
      • Exhibits a high level of sales professionalism and a strong work ethic as well as being highly motivated and detail-oriented.
      • Has had individual responsibility for revenue goal(s).
      • Comfortable calling on and working with C-level executives.
      • Extensive relationships with mid- and senior-level HR executives.
      • In-depth and up-to-date knowledge and understanding of career management, coaching and leadership development.
      • Understanding of organizational structures, cultures and decision-making processes gained through significant employment history or consulting experience.
      • Strong consultative selling attributes, skills or natural inclination.
      • Works independently, resourceful, enjoys working in a fast paced environment with tight timelines, able to navigate and make decisions in novel situations amidst a level of ambiguity.
      • Comfortable working remotely from an independent workspace or home office.
      • Proficient in Word, Excel, and PowerPoint. and Salesforce
      • Currently resides in Chicago, IL or St. Louis, MOKEY QUALITIES FOR SUCCESS:
        • Strong entrepreneurial mindset with a desire to grow rapidly.
        • Optimistic / positive / thrives in a fast paced, high energy environment.
        • Action oriented, willing and able to make decisions.
        • Excellent selling, interpersonal and critical thinking skills.
        • Active listener as well as an articulate and adaptable communicator
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Keywords: IMPACT Group, Evanston , Account Executive - Outplacement, Other , Chicago, Illinois